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CAR2022 – 006 – People Operations Assistant

About is a growing global network of diaspora volunteers committed to the sustainable development of Sri Lanka. We operate out of Canada, Germany, and Switzerland. We leverage diaspora technical expertise by bridging passionate volunteers with local grassroot organizations as a way to co-create meaningful and sustainable solutions for accessible education, livelihoods, and socio economic empowerment of all vulnerable and under-represented populations in Sri Lanka. is dedicated to helping shift diaspora engagement from charity to sustainability, from aid to economic development, and from remittance to knowledge-based economy.

Goals and objectives

  • Be the liaison between various teams ensuring team satisfaction
  • Treat employees as internal customers and increase their satisfaction
  • Implementation and rollout of a stay interview process (analysis and actions)
  • Onboard new employees and ensure they have access to necessary resources
  • Support employees on a day-to-day basis and answer questions about benefits and policies
  • Intake of questions, complaints, and concerns
  • Proactively identify process inefficiencies and inconsistencies and collaborate towards an improved and more productive process that improves the employee experiences
  • Engagement survey administration, implementation, and reporting


  • The ability to work autonomously and to drive your own performance & development would be important in this role
  • Excellent administrative skills
  • Prior experience in HR is an asset
  • Willingness to work odd hours when needed
  • Excellent written and verbal communication skills
  • Exceptional customer service skills
  • Team player who can jump in and support the team on a variety of topics and tasks
  • Willing to make People Operations as open and transparent as possible
  • Proven organizational skills with high attention to detail and the ability to prioritize

What can be expected from us

  • Strong involvement in building an NGO project from initial budgeting to execution in targeted community
  • Opportunity to work a well-established network of teams to diversify skill sets and create innovative solutions
  • Great team of people with diverse backgrounds who are passionate about creating an impact and providing sustainable solutions in third world nations
  • Vibrant learning culture that focuses on feedback & personal growth
  • Great contribution in the growth and development of international communities



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